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So far I have used them twice and both times the service prices were fair and the staff knowledgeable. They offered me other options when my fridge filter broke and when I didn't like the replacement cost, with pros and cons and felt their assessment was very honest. They actually respond to your email submissions from their website in a timely manner. They are pretty accurate on the arrival time if you call the morning of your appointment and ask for an update.
They came out next day, on time, considerate, thorough, quick. Prices are fair, they charge to come out but as they said on the phone - anyone who doesn't is just going to inflate your repair bill. I feel we got a very fair price and great service. They will remain on our list for any future repairs. Excellent service.
Very personable, knowledgeable, and reliable. I highly recommend R.S. Myers appliance service for any brand appliance repair.
I was highly impressed with the technician that came to my restaurant to fix my subzero refrigeration. As you can imagine, it was an emergency and I could not wait for parts or any delay in repair. Your technician came in and was done within 45 minutes and I was out of panic mode and back in business.
Excellent customer service. I called on a Thursday and my repair was completed by Friday morning. The only reason I did not give them 5 stars is because that is a rating I rarely provide to anyone for anything. I will call R.S. Myers for any future appliance repair I will need and will gladly refer them to my friends and family.
Outstanding!!! Quick, honest, affordable.... Highly recommend.
Great Job and very fair pricing. Very honest company.
I found RS Myers to be impeccable in their customer service, work on-site (including clean up) and is as honest as can be. Our freezer was fixed and I had asked about another appliance - which is currently working but showing early signs of electrical issues. The technician checked it out, wrote down the model number so that if/when we needed something replaced he had it already, and then upon further discussion said he would look into electrical replacement options/costs for me. Really a calm person and wasn't upset by having a toddler and an infant creating mild mayhem while he worked. So glad that we found him for this and future repairs. Couldn't recommend him more highly.
Thank you for your prompt return call for my freezer repair. Your technician came as scheduled and expertly fixed my freezer. He left my kitchen clean and back as it was before he arrived only with a working freezer.